Flashchat's Blog

Articles on Chatbots, Customer Support & Sales

3 Ways to Drive Sales & Engagement with Messenger Commerce

Messenger commerce is more than just automated messages and chatbots. In fact, companies properly leveraging messenger commerce are seeing significant increases in user engagement and sales across markets throughout the world. Whether you are a newcomer to the world of … Continue Reading

The Future of Ecommerce: Messenger Commerce

From direct mail to social media marketing, from from in-store sales to online reach … the world of commerce is being shaped and changed by digital, year-over-year. And with global retail ecommerce sales estimated to reach $4.5 trillion by 2021 … Continue Reading

4 Ecommerce Best Practices for Your SMB

Managing a store is hard. And managing an ecommerce store can be even harder, if you seeing the reach and engagement that all e-shop owners and ecommerce managers strive for. Whether you’ve just launched your business or are an ecommerce … Continue Reading

smartifit ecommerce flashchat messenger sales

Case Study: how “Smartfit”, the upcoming e-retailer, uses Flashchat to increase Messenger sales

Smartfit is one of our early customers who use Flashchat in a very efficient way. They are an ecommerce store that creates and sells novel covers and cases for smartphones. Their products are very unique and their digital strategy is top … Continue Reading

Flashchat update turbocharge ecommerce messenger chatbot

Flashchat Update: Turbocharging Ecommerce Stores With Our Chatbot

We have been writing about topics on chatbots, Messenger and best practices on our blog for some months now, but we haven’t given our readers an update on how our product has evolved and it news features. So, we decided … Continue Reading

How To Set Up Facebook Ads For Messenger To Your Chatbot To Ordering

How To Set Up Facebook Ads For Messenger To Your Chatbot To Ordering

You have set up your Flashchat Messenger chatbot, imported your ecommerce store’s products and now you want to increase the audience who interacts with your chatbot and subscribes to your Messenger Newsletter, right? There is a very good way to … Continue Reading

the evolution of chatbots and what it means for ecommerce stores

What The Evolution Of Chatbots Means For Ecommerce Stores

Most people didn’t expect the appearance and popularity of chatbots that we have today. It all started when Facebook split off Messenger as a messaging app in 2011. In 4 short years it gained 600 million users. Now this number … Continue Reading

chatbots for ecommerce customer support and live chat

How To Use Chatbots To Automate Your Ecommerce Store’s Support

Chatbots can be a real extension of your customer support’s team. Most businesses are just starting to dip their feet into the water, but the early results are promising. Although they can’t replace your customer support team (and we don’t … Continue Reading

user experience in your business messenger chatbot

How To Offer The Best User Experience (UX) In Messenger For Your Business

Messaging apps are increasingly having more users than social networking sites, with Messenger leading the pack. With this new trend, Facebook is expanding Messenger’s ecosystem, including chatbots, which help businesses automate their support and sales, or market to a new … Continue Reading

4 ways chatbot messenger can help your business

4 Ways A Chatbot Works For Your Business While You Sleep

Chatbots are increasing in popularity and gain more and more support from the platforms they work on, such as Facebook’s Messenger. The ways they are used by businesses and the various functionalities they can perform while interacting with users are … Continue Reading